Symptom Checker Chatbots- how will it help patients?
Hello, I want to explore how symptom checker chatbots will address patients concerns and conditions. I have learnt that this might be effective as far as patient compliance is concerned. Kindly put some light on this.
@awanish Chatbots are AI-backed computer applications (sometimes not full-blooded AI but sophisticated algorithms) conducting human-like meaningful conversations via voice, textual, or option-based input. They are becoming popular and widespread in every industry, including healthcare and medical consulting. Such solutions, accessible 24/7 online or via mobile devices, are capable of preliminary medical diagnostics and health advisory based on a patient’s inputs and complaints. Chatbots can also be integrated with custom patient portals for hospitals and clinics. They can help patients address their health conditions and concerns, even for acute conditions, when human medical assistants are out of reach for some reason (such as disaster-induced overloads of call centers, peak or non-operation hours, etc.). Such chatbots can help patients to identify their next steps and encourage them to seek qualified medical assistance when necessary. However, care must be taken as they can lead to misinformation and incorrect self-diagnosis. We’ve all been there!